Terms & Conditions

We welcome you to www.aroma-you.com website owned by Sayli Anavkar. The terms and conditions is an agreement regulating our relationship with regard to the use of www.aroma-you.com for shopping by you, the user. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use the Services. You can use www.aroma-you.com shopping services if you are agreeable to all the terms and conditions of this Agreement in their entirety. You will be deemed to have accepted this Agreement and it will be a legally binding Agreement between you and aroma-you.com

ORDERING
Orders can be placed on our web site www.aroma-you.com our site is completely secure – shop online with confidence.

VIEWING ORDERS
You can securely log into your personal section on our web site. After login, you are shown a list of all your orders and their status.

UPDATING ACCOUNT INFORMATION
You can securely log into your personal section on our web site. After login, you can visit ‘My Account’ page to access your saved information. You are shown various options to update and modify your personal information. For any assistance, you may also get in touch with our customer care.

RESERVED RIGHTS
aroma-you.com reserves the right to:
Reject or cancel any order without rendering any reason or explanation to customer.
Levy any penalty for goods not returned in proper condition as stated in the returns and replacement policy on this web site.
Call customer and seek information to establish genuinty of a transaction.
Share customer information with registered partners and associates of aroma-you.com for promotional activities.
Change any part or piece of information on the web site without any notice to customers or visitors

PAYMENT

All prices are in Indian Rupees (Rs.).
Payments are accepted in via the Razorpay Payment Gateway.
Aroma & You is not responsible for any changes in the list of acceptable payment methods accepted by Razorpay

REFUNDS

All sales are final.
We will reproduce your order if we verify that we made an error.
We must be notified with 72 hours from delivery of any defects.
We may request that you return 100% of a defective order within 5 business days before we agree to redo your order.
Aroma & You will gladly reimburse return shipment costs of authorized exchanges/returns.

LIABILITY FOR ERRORS

We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.

SHIPPING

We will ship out your order within 5 business days in order to ensure that it reaches its destination within 10 business days.
The transit time of 2 days is only an estimate and we are not liable for delays by our shipping partner.
Currently, we ship to all major cities and towns in India.
If the product you ordered is damaged during shipping, we will replace it at no charge to you.

USER RESTRICTIONS

You must be of legal age to use our site.
You must provide a valid email address and any other information requested by Aroma & You to complete your order.
You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted and activity that occurs under your account.

MISCELLANEOUS

We reserve the right to refuse an order without disclosing a reason.

HOLD HARMLESS

The customer will defend and hold Aroma & You harmless in any suit or court action brought against Aroma & You by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where Aroma & You, acting as the customer’s agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in the sole judgment of Aroma & You is an infringement on a trademark, trade name, service mark, copyright belonging to others, or in a suit or court action brought against Aroma & You for actions of the customer’s employees which may occur.

CARDHOLDER PAYMENT LIABILITY

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Aroma & You and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’­ fees, arising from or related to your use of Aroma & You. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order.

3RD PARTIES

If you use this site to submit requests for or on behalf of a 3rd party (‘3rd Party’), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the 3rd Party of all terms applicable to all products or services acquired through this site, including all rules and restrictions applicable thereto.

Each User using this Site for, or on behalf, of a 3rd Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the 3rd Party’s or the User’­s failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations.

APPLICABLE LAW
This site is created and controlled by aroma-you.com, as such the laws of India shall apply. aroma-you.com has the right to make changes to the site and the terms, conditions and disclaimers.

DEFINITIONS
“Agreement” means the terms and conditions as detailed herein including all schedules, shipping policy, privacy policy, disclaimers, and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time. www.aroma-you.com Site means the online shopping platform owned and operated by aroma-you.com which provides a platform to the users to buy the products listed on www.aroma-you.com “Customer” / “Buyer” shall mean the person or any legal entity who accepts the products for sale on www.aroma-you.com by placing an order for and or purchases any products offered for sale on www.aroma-you.com

ELIGIBILITY
You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind aroma-you.com under this Agreement. You shall not use this site if you are not competent to contract under the applicable laws, rules and regulations.

TERM OF AGREEMENT/SERVICE
This Agreement shall continue to be in full force and effect for so long as you are using www.aroma-you.com services. www.aroma-you.com provides the online shopping platform wherein the Users can purchase/buy the products listed on www.aroma-you.com (the “Services”) pursuant to the terms and conditions set below. You agree to use the Services in a manner consistent with the terms hereof and also agree to abide by the terms and conditions of this Agreement, including but not limited to the privacy policy, and with all applicable laws and regulations. Either you or www.aroma-you.com may terminate the service at any time, with or without cause. However www.aroma-you.com reserves the right, in its sole discretion, to terminate your access to the www.aroma-you.com services and the related services or any portion thereof at any time, without any notices.

MODIFICATION OF TERMS AND CONDITIONS OF SERVICE
www.aroma-you.com may at any time modify the terms and conditions (“Terms”) of the Services without any prior notification to you. You can access the latest version of the Terms, which shall be updated regularly at the link our website. You undertake to regularly review the Terms. In the event that the modified Terms are not acceptable to you, you shall immediately discontinue using the Services. However, if you continue to use the Services, you hereby agree to accept and be bound by the modified Terms.

CANCELLATION/REFUND POLICY
Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing and information or misprint. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case we are not able to process your order within 15 working days we will initiate a refund. In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel the orders that have already been processed and shipped out.

NOTICE OF LIABILITY:
Product information provided on this web site is accurate to the best knowledge of the company (Aroma & You), aroma-you.com does not guarantee accuracy of product information and is not liable for any loss or damage due to incorrect information. Customers are advised to verify product information from the respective manufacturer before purchasing a product on this web site.

Aroma-you.com is not responsible for any loss or damage caused due to any malfunction or defect in a product or device. Customer is advised to go through safety features of the product before purchasing.

Aroma-you.com is not liable to pay any damages or penalty for any reason not attributable to it. In case aroma-you.com is found liable for any damage by appropriate court of law, it is only liable to either replace a product/service sold through this web site or pay an equivalent amount as per then prevailing market price of the product.

All services on this web site are offered on as-is basis. No warranty or promise unless stated otherwise, is made for availability or effectiveness of the services offered by aroma-you.com through this web site.

All trademarks and information are properties of their respective owners. The name Aroma & You, logo of aroma-you.com and this web site is copyright and property of aroma-you.com

ACCOUNT TERMINATION

Your access to Aroma & You may be terminated or suspended at any time, without notice and for any reason.